CompTIA A+ Certification

CompTIA A+ is the industry standard for establishing a career in IT.

Overview

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

What Skills Will You Learn?

Hardware

Identifying, using, and connecting hardware components and devices.

Operating Systems

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS.

Software Troubleshooting

Troubleshoot PC and mobile device issues including application security support.

Networking

Explain types of networks and connections including TCP/IP, WIFI and SOHO.

Hardware & Network Troubleshooting

Troubleshoot device and network issues.

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Security

Identify and protect against security vulnerabilities for devices and their network connections.

Mobile Devices

Install & configure laptops and other mobile devices.

Virtualization & Cloud Computing

Compare & contrast cloud computing concepts & set up client-side virtualization.

Operational Procedures

Follow best practices for safety, environmental impacts, and communication and professionalism.

Who would benefit from A+?

  • Students considering a career in IT support.
  • Professionals working in fields that require a broad understanding of IT support.

Jobs that use A+

  • Service Desk Analyst
  • Data Support Technician
  • Help Desk Tech
  • Desktop Support Administrator
  • Technical Support Specialist
  • End User Computing Technician
  • Field Service Technician
  • Help Desk Technician
  • Associate Network Engineer
  • System Support Specialist

 

Exam Details

Exam Codes

CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)

Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.

Launch Date January 15, 2019
Exam Details

CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.

Number of Questions Maximum of 90 questions per exam
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based
Length of Test 90 Minutes per exam
Passing Score 220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)
Recommended Experience 9 to 12 months hands-on experience in the lab or field
Languages English at launch. German, Japanese, Portuguese, Thai and Spanish
Retirement Usually three years after launch
Testing Provider Pearson VUE
Price $239 USD per Exam

Exam Preparation

eLearning with CompTIA CertMaster Learn for A+

Train anywhere, anytime. Master all exam objectives through learning content that is enhanced with videos, flash cards and performance-based questions. Confirm your learning progress with an included practice test.

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Interactive Labs with CompTIA Labs for A+

Supercharge your certification training with hands-on, browser-based virtual lab environments. Jump into the role of an administrator, complete basic to advanced tasks and quickly understand the impact of the system changes you make.

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Exam Prep with CompTIA CertMaster Practice for A+

Go into your A+ certification exam with confidence. Adaptive exam preparation in this intelligent online training companion will reinforce what you already know and fill the gaps in areas you need to improve.

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Study Guides for A+

Developed by CompTIA for the CompTIA certification candidate, Study Guides are available in print or eBook format and packed with informative and engaging content tied to exam objectives.

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Instructor-Led Training

Whether you’re looking for in-classroom or live online training, CompTIA offers best-in-class instructor-led training for both individuals and teams. You can also find training among CompTIA’s vast network of Authorized Training Partners.

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Renewal

Keep your certification up to date with CompTIA’s Continuing Education (CE) program. It’s designed to be a continued validation of your expertise and a tool to expand your skillset. It’s also the ace up your sleeve when you’re ready to take the next step in your career.

Get the most out of your certification
Information technology is an incredibly dynamic field, creating new opportunities and challenges every day. Participating in our Continuing Education program will enable you to stay current with new and evolving technologies and remain a sought-after IT expert.

The CompTIA Continuing Education program
Your CompTIA A+ certification is good for three years from the day of your exam. The CE program allows you to extend your certification in three-year intervals through activities and training that relate to the content of your certification. Like A+ itself, CompTIA A+ ce also carries globally-recognized ISO/ANSI accreditation status.

It’s easy to renew
You can participate in a number of activities and training programs, including higher certifications, to renew your CompTIA A+ certification. Complete CertMaster CE, an online, self-paced CE course, or collect at least 20 Continuing Education Units (CEUs) in three years, upload them to your certification account, and A+ will automatically renew.

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